FREQUENTLY ASKED QUESTIONS
General
Click here to learn about the revolutionary technology.
There is reduction of the size of calcium crystals; how crystals in general are formed, is modified; the taste improves and substances like calcium, iron (but also detergents) dissolve better.
The AquaKat can be used for any water source that is used/consumed by humans, animals, or plants.
- Individual faucet, water tap or showerhead
- Private households and apartments
- Mobile home or caravan, holiday property
- Park/rest area water supply and/or washroom facilities
- Swimming pools and hot tubs
- Hot water heating systems, cooling tower installations
- Commercial establishments, including restaurants, bakeries, grocery stores, spas, health resorts, tourist accommodation, car washes, laundries, hair and beauty salons, medical clinics, hospitals etc.
- Gardening and horticulture
- Agricultural uses (e.g. poultry / livestock watering, processing water, pesticide spray application, composting).
- Industrial uses (e.g. processing and cooling operations, metal fabrication, recirculation water use)
AquaKat is a ‘one time' purchase, there are no on-going operating expenses.
- No filters to change
- No plumbing or cutting of pipes required
- No special equipment needed to install
- No magnets to wear out or lose their charge
- No moving parts to wear out or need to be replaced
- No chemicals or salt to add
- No electricity required
AquaKat continues to last when installed correctly, and won't need replacing. There is no maintenance required.
AquaKat has been in use well over two decades. The first AquaKat devices were launched 25 years ago and are still in use today – they do not run out, expire or become obsolescent. Nonetheless, every AquaKat comes with a 5 year warranty.
With a steady water consumption the following applies:
AquaKat S = single taps, showers, mobile usage. 100L / day.
AquaKat 1” = apartments, small homes and commercial applications. 2,000L / day.
AquaKat L = apartments, one or two family homes, swimming pools, commercial and agricultural applications. 3,000L / day.
AquaKat 2” = larger/multi-family homes and commercial applications. 12,000L / day.
AquaKat 8+ = larger commercial and agricultural applications. 175,000L / day. Additional modules can be added to increase volume to 1,500,000L / day.
Contact us to discuss the best device for your needs.
AquaKat is very beneficial for your skin because there are no chemical residues in the water. Showering or washing with AquaKat treated water softens the water and will make your skin feel hydrated.
Installation
The AquaKat should be installed with the mounting clamp after the water meter and the pressure reducer. For mounting a 10-16cm free pipe section is required. There is no interference with the pipe system, as the AquaKat will be clamped to the pipe. The pipe should be clean and free of rust and dirt.
Sure - download instructions here.
Strong electrical fields interfere with the function of AquaKat. If there are large electrical devices in the room, the strength of the electromagnetic field at the installation point should be measured with a meter.
Plastic pipes are, in contrast to metal pipes, sluggish conductors (vibration transmitter). If the AquaKat is installed on a plastic pipe there will be a delay before there is an effect.
With very old pipes there is the risk that they start leaking as deposited limestone is released. For example, through already existing hairline cracks. It is not recommended to use AquaKat on old lead pipes.
- Install immediately adjacent to the water meter.
- Mount it on the first minor pipe as close to the main inlet pipe as possible.
- Place a bracket on the main pipe and mount the AquaKat on it.
- When testing the AquaKat, it can be placed lengthwise on the pipe or tied onto it.
- Ask for a narrower mounting clamp.
- Add a pipe section in the main pipe and mount the AquaKat on that.
This is possible in principle, but it is more effective to join the two pipes with a metal plate and mount the AquaKat before or on this plate. The best solution, however, is to install an AquaKat on each pipe.
No, the AquaKat should, if at all possible, be mounted hanging or standing freely.
No, the direction is not important.
For that we use our ThermoKat installed at the heating circuit. Advantages: active water, better heat conductivity, less sludge and deposits on the expensive thermostats. Saves energy. Please contact us for further information on this device.
The AquaKat can be installed on the branch leading into your apartment or inside the apartment if possible at the beginning of the pipe. If there is too little space, the AquaKat S should be used. As needed it can be used in the bathroom, in the kitchen, for the washing machine, underneath the sink, etc. Ideally it should be fitted on both the cold and the hot water pipes.
Interactions and Effects
The hardness remains the same; it may even rise a bit temporarily when lime deposits are released from the pipes. In almost all cases the AquaKat brings about a stabilisation of the hardness, but no softening. However, the water feels a lot softer after installation of the AquaKat.
Hardness stabilisation is a physical process by which the crystallisation behaviour of the water components changes in such a way that the crystals do not form chains or clumps. Also they do not form aggressive lime scale anymore.
In a pressure cooker there are temperatures above 100°C and enormous pressure. Under these conditions, the lime scale starts forming again.
Residual water is often left in the water kettle and boiled again. The revitalisation diminishes over time. So this 'old' water with its lime forms a small deposit that builds up over time.
Therefore empty the kettle fully after boiling and rinse if necessary
If the effect varies, it is mostly due to these factors: Change in water quality, connection and disconnection of electrical equipment in the area where the AquaKat is mounted (sources of interference), habituation to the effect, formation of deposits between the mounting clamp and the pipe (must be removed).
If the fluctuations happen continuously, contact the seller.
Then several factors need to be checked into: Where and how is the AquaKat fitted? What were the expectations? Are there sources of interference and / or other devices nearby? The water quality, water quantity and the pipe material have an impact on the effectiveness. It is recommended to uninstall the AquaKat, to clarify the issues and to install it again a week later; it might also be necessary to fit a second AquaKat.
Again, several factors need to be clarified: Have new (electrical) devices have been put into operation? Is the water supply different (ask waterworks, new appliances, different mix, etc.)? Is the AquaKat properly mounted or perhaps fallen down? Have deposits formed between clamp and pipe? Have large amounts of water been used? Have you already gotten used to the good quality? Is the lime structure the same again? When in doubt, it is also advisable here to dismount the AquaKat and fit it again after two weeks.
This is a very positive effect! Lime and other material such as iron (rust) are released from the pipes. During this time, the pipes should be frequently and thoroughly flushed.
Unscrew and remove the deposits.
Warranty and Lifespan
30-day return period with money-back guarantee. 5 years on workmanship and materials.
According to experience so far at least 17 years.
The AquaKat was developed for water revitalisation. The side effect of hardness stabilisation is not a promise, but a possible side benefit.
Specific Areas of Application
Absolutely. For swimming pools, the AquaKat is mounted on the circulation pipe. An additional AquaKat can be installed on the central fresh water supply if needed. Contact us for more specific information for your pool requirements.
The number of AquaKat depends on how much water is exchanged daily. Up to 3 cubic meters of fresh water per day = 1 AquaKat L. For larger amounts 2 or more AquaKat are required. See Product page for more information or contact us.
For public swimming pools there are regulations regarding chlorine dosing - a reduction of the chlorine is still possible. Under constant control/monitoring, a more optimal lower dosage can be determined. Generally, swimming pools cannot be operated without the addition of chlorine as they lack natural filters (algae, vorticella, etc.) - however it is possible for dosages to be reduced.
Yes. If the system is operated under high pressure and high temperatures an additional AquaKat should be installed.
The AquaKat was developed specifically for the domestic water supply. The commercial and industrial use must first be discussed with the manufacturer. Various fixtures are available.
For problems with Legionella, sanitation (thermal or chemical) is the first and most important measure. The AquaKat should only be installed after sanitation and verification has been done. In general, it must be ensured that the pipes/tubes, in particular also the hot-water line, are flushed regularly and that filter systems are cleaned and properly maintained.
Still have a question?
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